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Advice for Business
Follow
the links below to learn about documenting and managing
business rules, and about designing and architecting rulebases. These topics are for subject matter experts
(SMEs), business rule analysts, rule harvesters,
rulebase architects, and knowledge engineers.
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"An exciting new
technology called Business Rules is
beginning to have a major positive impact on
the IT industry - more precisely, on the way
we develop and maintain computer
applications."
C.J. Date, inventor of the
relational database model that
revolutionized the field of computer science
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Common Knowledge
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Knowledge is like an iceberg. The
top visible part is tangible visible knowledge.
The bottom invisible part is tacit knowledge,
usually in people's heads. One of the keys to knowledge
management is figuring out how to transform
invisible knowledge into visible knowledge.
 The first step is understanding
the difference between
critical knowledge
and
common knowledge. Common knowledge is easy to
replace. Critical knowledge is hard to retain.
Losing it can put you out of business.
The second step is documenting
invaluable critical knowledge from your top
domain experts and key personnel. It can take
companies years and millions of dollars to
recover from losing this type of knowledge.
The third step is to document
your company's common knowledge if it has not
been digitized before. |
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Common Knowledge
- know what to do when everything is working
- know what to do because it happens all the
time
- know who to call when everything breaks
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Visible Knowledge
Do
you
need to stop your corporate knowledge from melting
away?
BIZRULES, through our subsidiary
Visible Knowledge, helps companies transform
invisible knowledge into visible knowledge, and
retain vital corporate knowledge before it melts
away. |
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